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Unified
Information
Technology
Service
Management.

Why This Matters

Government agencies deserve IT service management that works as hard as they do. A unified ITSM platform eliminates data silos, automates workflows, and ensures compliance—so public servants can focus on serving citizens, not fighting systems. This is how we build trust in digital government.

Prepared For

Department of Public Service

Reference

RFP/DPSA/2026/ITSM

NKUSI IT
1

Executive Summary

Nkusi IT is pleased to submit this proposal for the establishment and operation of a state-of-the-art Security Operations Centre (SOC) for the South African Police Service. Our solution combines cutting-edge technology, proven methodologies, and deep cybersecurity expertise to deliver a comprehensive security monitoring and incident response capability.

Key Differentiator

24/7 local monitoring with Level 4 BEE certification and 100% South African-based security analysts.

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client SAPS
value R420M
deadline 24 Jan